Question 1

What is AutoAide?

Accepted Answer

AutoAide is a smart emergency identification platform. You create a profile with the essentials — blood type, allergies, contacts — and a first responder can access it in seconds by scanning your sticker or QR code.

Question 2

How do first responders access my info?

Accepted Answer

Every sticker has a unique QR code and NFC chip. Scanning or tapping it opens a lightweight web page — no app install, no login. Only the sections you choose to make public are shown.

Question 3

Is my personal data safe?

Accepted Answer

Yes. Your Firebase user ID and email are never exposed publicly. The public page is served under a random short ID and only shows sections you've enabled in the Privacy tab of your dashboard.

Question 4

What happens if I lose my sticker?

Accepted Answer

Open the dashboard, go to Stickers, and turn on Lost Mode. Anyone who scans your sticker will see a return-my-item screen with your custom message and optional reward instead of your medical info.

Question 5

Can I have more than one sticker?

Accepted Answer

Yes. You can pair multiple stickers to the same profile — one for your helmet, one for your car, one for luggage — and rename them individually.

Question 6

Can I add family members?

Accepted Answer

Yes. From the Family tab you can create profiles for dependents. Each family member gets their own public link and QR code.

Question 7

How do I edit or delete my data?

Accepted Answer

Everything is editable from the dashboard. From Settings you can export your data as JSON, change your password, or delete your account entirely.

Question 8

Does AutoAide replace calling emergency services?

Accepted Answer

No. AutoAide gives responders information that helps them help you — it is not a substitute for calling your local emergency number.

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