Privacy Policy

AutoAide ("we", "us") provides an emergency identification service that lets you create a profile and share selected information with first responders through a QR code, NFC sticker or wallet pass. This policy explains what we collect, why, and the choices you have. It does not create rights beyond what applicable law provides and does not replace your consultation with a lawyer.

• Account: email address and password (or Google sign-in identifier) used to authenticate you.
• Emergency profile: name, date of birth, gender, nationality, languages, blood type, allergies, medications, conditions, organ donor status, emergency contacts, vehicle(s), helmet.
• Family profiles: profiles you create for dependents follow the same rules as your own.
• Lost mode content: a message, phone number and optional reward you choose to display when you mark an item lost.

Every section on your dashboard has a privacy toggle. Anything you turn off is not sent to the public profile.

• Scan events: when someone scans one of your stickers we log a timestamp, the sticker ID, the public profile ID and a coarse device family (iOS / Android / desktop). We do not store IP addresses, precise location or identifiers of the scanning person.
• Diagnostic errors: browser errors are reported to help us fix bugs.

Your public profile lives at autoaide.org/u/<publicId>, where publicId is a random 8-character string. Your Firebase user ID and email are never exposed on that page. Only fields you enabled under the Privacy tab are included. Turning off a section removes it from the public copy on your next save.

• To operate your account and store your profile.
• To render the public emergency page for people who scan your sticker.
• To show you scan analytics for stickers you own.
• To respond to support requests you send us.
• To detect abuse and keep the service running reliably.

We do not sell your data. We do not use your profile for advertising.

Account and profile data are stored using Google Firebase (Firestore and Firebase Authentication). Data is transmitted over HTTPS. Access from our side is limited to accounts strictly necessary to operate the service.

We keep your data for as long as your account exists. Deleting your account from Settings removes your private profile, associated public profile, family profiles and scan history. Backup copies may persist for a short additional period before being purged.

• Access & portability: export your full profile as JSON from Settings.
• Correction: edit any field on your dashboard at any time.
• Deletion: delete your account from Settings, or email autoaide.contact@gmail.com.
• Objection / restriction: depending on your jurisdiction, you may have additional rights under GDPR, CCPA or similar laws.

AutoAide uses only functional storage (session tokens, dashboard preferences). We do not set third-party advertising or tracking cookies on our public pages.

AutoAide is intended for adults. Family profiles for minors must be created and managed by a parent or legal guardian.

We will update this page when the service changes. Material changes will be announced in-app.

Questions or requests: autoaide.contact@gmail.com.